How we are making Cotebrook Shire Horse Centre safe for everyone.

We have put together some information about how we have made changes to Cotebrook Shire Horse Centre to keep everyone safe. 

Please read this carefully before you visit so that you know what to expect!

Admission ticket purchase

All admission tickets must be bought in advance through our website, this will not only fast track your entry into the centre, it will avoid unnecessary contact.

When you download your ticket you will also be able to download our Welcome leaflet with map and safety notes, and the Woodland Trail Quiz. This will save time and unnecessary contact when you arrive.

You can also download them here: Welcome Leaflet, Map, Woodland Trail Quiz 

Members, please book through the Digitickets platform using the code MEMBER to give you free entry. (please note a valid membership card must be shown along with your ticket on arrival.

Book Tickets

Entrance to the Centre

To make sure everyone keeps a safe distance during entry we will ask you to queue at 2m distance apart. Please take care when getting in/out of your car.

Floor markings will let you know where to stand whilst you are waiting to enter the centre. Our friendly marshalls will guide you.

Screens at our till points will help us to serve you safely when the 2m distance is not practical

We will ask you to pay by contactless if possible (max spend £45). The card machines will be wiped down between customers who use the pin pad.

Rule of Six

Limits on the number of people you can see socially have changed. From Monday 14 September, when meeting friends and family you do not live with (or have formed a support bubble with) you must not meet in a group of more than 6. 

We have therefore limited the number of tickets that can be purchased to 6 (a family ticket counts as 2 adults and 2 children)

Face Masks

Following Government guidance, we ask that you wear a face-covering when visiting all indoor areas at Cotebrook Shire Horse Centre.

Children under 11 and those with some disabilities are exempt.

Please be considerate and help us all to comply with this new law.

Gift Shop

We will limit the number of people who can enter the gift shop at one time and ask that family groups keep together. There will be a one-way route and floor markings will indicate 2m distances. Please “shop with your eyes” to minimise hand contact. We will do your shopping for you if you prefer.

Lakeside Café

The café is serving a takeaway menu offering a freshly made quick food service. We have limited indoor seating with additional tables on the balcony. Please observe the floor markings when queuing. To keep queues down only one family member should purchase if possible.

Picnic Areas

We have several picnic areas around the centre, the locations are marked on the welcome leaflet and the tables are placed 2m apart.

Walkways and Farmyard

Most of the walkways around the farm are 2m wide so you can pass other safely. The maze of pathways in the woodland are narrow in places. Please be mindful of others and take another route if needed.

Activities

Our timetable of activities will be suspended to avoid mass gatherings so there will be no talks or pony grooming. The play area is open.

However, you can still do the woodland quiz and Alistair, Joe and Dave will be available to answer any questions – at a safe distance. 

Horses

The vast majority of our 21 Shires will be in the paddocks, not the stables, so that visitors can maintain a social distance from each other.

Exhibition area

Floor markings will help you to maintain a 2m distance whilst looking at exhibits. The wooden horses will be in their stable, so children won’t be tempted to sit on them. The indoor picnic tables will be placed 2m apart to offer limited seating.

Toilets

We anticipate that there may be queues, so if possible go to the toilet before you arrive.

As there is limited space inside the toilets, please allow 1 family group inside at a time. Please be kind and courteous to others. Contact surfaces will be wiped down frequently. 

Cleaning

We have increased our already excellent cleaning routines. Staff will clean contact surfaces frequently during the day and we have provided extra hand sanitizers at the entrance and all around the Shire Horse centre for visitors to use.

Exit

Visitors may exit the centre via the small gate on the farm drive to help maintain a safe distance for those entering the centre. However, if you wish to visit the café and gift shop please be patient and keep a safe distance from each other. We will have friendly marshals in place to help you! 

Any Questions?

Please do not hesitate to contact us if you have a query. You can email info@cotebrookshirehorses.co.uk or telephone 01829 760506

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